AI enquiry handling for service businesses

Buy back the hoursyour inbox steals.

ActionAutoPilot handles repeat customer enquiries using the answers your business has approved. Spend less time checking inboxes, writing the same replies and chasing admin—and more time leading your team, serving customers and growing the business.

Human-controlled AI Built around your business Mobile-friendly
01
Get your time back

Stop losing hours to inbox checks and repeat questions.

02
Reduce repetitive admin

Give your existing team more capacity without adding busywork.

03
Focus on work that matters

Put attention back into customers, delivery and growth.

The real return

Your best people should not be copying and pasting answers.

Every routine enquiry ActionAutoPilot handles is one less interruption for an owner, manager or administrator. The result is a calmer inbox, faster customer responses and more useful time inside the working day.

For managers

Review the exceptions, not every message.

Simple approved answers can flow automatically while judgement calls reach the right person.

£For the bottom line

Use your team's time where it creates value.

Reduce repetitive handling and make more of the people and knowledge already in your business.

Everything in one place

More than a chatbot. Your complete AI enquiry desk.

ActionAutoPilot captures, understands, routes and improves customer conversations around the way your business already works.

01

Custom website forms

Build branded enquiry forms with your own fields, questions, colours and customer-specific favicon.

02

Gmail and Outlook

Bring real inbox enquiries into one organised workflow, with secure provider connections and summaries.

03

Controlled auto-replies

Require human review for everything or queue proven, low-risk answers for a natural five-minute pause before sending.

04

Escalations you can answer

Complaints, sensitive requests and unusual cases stop for a person, ready for a direct response.

05

Learns from your team

Turn approved human answers into reusable business knowledge so the system becomes more useful over time.

06

A clear, quieter inbox

Only new and unhandled enquiries count for attention. Completed work remains searchable without creating noise.

07

Private owner controls

Manage customer accounts, selected staff access, issues, payments and custom pricing from your private admin area.

08

Audit-ready visibility

Keep the summary, reply, approved sources and activity history behind every handled enquiry.

How it works

Set it up once. Improve it every day.

Your business knowledge stays at the centre. ActionAutoPilot does the repetitive work around it.

1Connect

Bring in enquiries

Use your branded website form, Gmail, Outlook or another inbound email workflow.

2Control

Approve how AAP answers

Add your services, policies and preferred tone. Keep review on until you are comfortable.

3Reclaim

Let routine work move

Approved simple answers can be handled while exceptions wait neatly for your team.

Autopilot without blind trust.

No approved source, missing detail or sensitive request? It stops for human review.

Try it on this website
Coming soon

One assistant across every customer channel.

Website and email are only the beginning. We're planning AI phone calls and text messaging so routine conversations can be handled with the same approved knowledge and human controls.

AI calling and text messaging are planned future features and are not available in the current release.
Coming soon

AI phone calls

Answer routine calls, capture the reason for calling and hand important conversations to a person.

SMSComing soon

Text messaging

Respond to everyday questions and keep customers informed using the same approved business knowledge.

Use ActionAutoPilot right now

This is not a demo form. It is our first live customer workflow.

Send a genuine question or tell us where enquiries consume your team's time. ActionAutoPilot will capture it, analyse it and place it into our own review queue—exactly as it would for your business.

1You send2AAP organises3We review
Human review is on for this first live test. Your message will never receive an unreviewed automatic reply.
Live ActionAutoPilot intake
Enquiry form

What could ActionAutoPilot take off your plate?

Tell us how your business handles customer enquiries today. Your message will go through the same ActionAutoPilot workflow we provide to customers.

We use your details only to understand and respond to this enquiry.

Your time is the expensive part

Put the repetitive work on autopilot.
Put your attention back on the business.

Build an enquiry desk around your business, your answers and your level of control.

Send us an enquiry Ready to build yours? Create an account